At first the normally anxious flier appeared calm but within minutes of the flight taking off seemed upset that her seat was not reclining and called for an air steward.
What is more, airlines face competition: airport food outlets are increasingly aware that passengers will buy before boarding, fearful of what lurks in the air stewards' trolley.
Air stewards assist with the conversion of seats into bed form, replenish mini bars before passengers can even request another drink, and prepare the shower suites for use.
