A flat fare system was introduced to reduce complexity, two of the company's three garages were improved and updated, and the majority of the fleet was replaced.
Up to three adults could accompany the railcard holder and gain the same discount, while up to four accompanying children could travel for a 1.00 flat fare.
Single journey fares used to be charged in relation to length of journey (fare stages), but are now charged as single flat fares for any length of journey.