Experts are now warning of an increase in cold calls from unauthorised claims management firms that falsely claim they can guarantee bank charge refunds for a fee.
Damages cited included issuing refunds for over 60,000 tickets, purse, the $2.1 million sanction fee, and additional compensation for promotional expenses, lost profits, and other damages.
The OFT had specific concerns over practices involving reference pricing, advertising, refunds, unfair terms, and the diligence of its interactions with merchants.
