Rudeness, impoliteness, surliness, ugly moods, unprovoked displays of anger, and general unpleasantness can be costly to your career - and your company's bottom line.
The study also dispels the popular belief that we're getting ruder, with the perceived rise in impoliteness merely down to a clash of values between different generations.
Rudeness, intolerance and impoliteness towards the public was alleged 52 times, traffic issues only once, and other allegations -- such as damage to property -- were levelled at 18 officers.
The study showed how specific cues in the dialogue make him a nerd-par-excellence, like his inappropriate use of formal language and unintentional impoliteness.
