Although his style with criminals is rough, and he comes across as boorish to most others, he's actually quite compassionate, beneath his rough exterior, to those in need.
The time limit ensures that a participant will not be stuck with a boorish match for very long, and prevents participants from monopolizing one another's time.
His character is meant to be boorish -- chomping and drooling and gurning -- but beneath the flinty exterior is also meant to lurk a diamond-hearted softie.
She also criticized his use of the slang diminutive "dvushechka" to refer to the two-year prison sentence, describing it as boorish and slang which is unacceptable for his office.