These were prepared with the aim of supporting countries where professional educational tools in the field of records and information management are hard to obtain.
They are used by mounted outfitters, hunters, campers, stockmen and cowboys to carry necessary tools and equipment that can not be carried with the rider.
Design tools include service scenarios (which describe the interaction) and use cases (which illustrate the detail of time sequences in a service encounter).
A patient perfectionist, he utilised woodworking skills learnt from his father to make his own optical cabinets and metal tools, all of the highest standard.
