The bank will also create a single customer registry, allowing the bank to track and connect customers across services and regions and help achieve its goal of customer-centricity.
Their strategy revolves around customer-centricity, safety, security, global connectivity, cheap airfares and tight integration in their entire supply chain.
A successful customer-centric organisation consists of people up and down the company being positively engaged with the culture of customer-centricity.
He's helped to develop a culture throughout the company and its partners in which they all focus on innovation, operational excellence and customer-centricity.
