While things heated up in the last 15 minutes, there was not nearly enough action in the build-up to the end, leaving viewers clock-watching until the final segment.
Beyond a certain amount of clock-watching and some (literal) stickiness in getting one batch out of the pan, this was really a very straightforward process.
It means staff can fit work around the other commitments in their personal lives and, because we're not clock-watching, they feel empowered to take ownership of their workload management.
From lengthy doctors' office experiences and car dealer nightmares to jury selection, it's easy to fall prey to boredom and clock-watching -- the primary cause of waiting room anger.