A specialist in media literacies, online learning, the knowledge economy, city imaging, creative industries, sonic media, popular culture, popular memory and cultural history, she has published thirteen books.
Under the influence of the quality movement, workflows, in knowledge economy sectors as well as in manufacturing, became the subject of further scrutiny and optimization efforts.
It denotes fee-based knowledge markets that treat knowledge and expertise as commodities that can be traded for financial gain (see knowledge economy).